Is Your Organization Tax Exempt?

In order to process your orders as tax exempt, we need to have a copy of your state-issued Tax Exempt Certificate on file.

When should I submit my Tax Exempt Certificate?

Please do not submit your certificate until after you have placed your first order. If you check the box in checkout that says “My order should be tax exempt”, your order will be placed on hold while we wait to receive your certificate.

When we receive your certificate, your order will be processed with tax removed. (Your credit card will not be charged until your order ships.)

If we do not receive your certificate within three business days, your order will be processed with tax included.

How do I submit my certificate?

You can submit your Tax Exempt Certificate in one of two ways:

  1. Email a scanned copy of the certificate to
  2. Fax a copy of the certificate to 877.365.3194

When you submit your certificate, please include:

  • Your Emergency Medical Product account number
  • Your email address or phone number so the Credit Department can confirm receipt

Please note:
Your Tax Exempt Certificate must be issued by the state that you are shipping to.

How will I know when my organization has been confirmed as tax exempt?

Upon receiving your certificate, the Credit Department will be in touch with you via email or phone to confirm that your certificate has been processed, and any future orders will be tax exempt.

If you have an online account, your tax exempt status can also be found at the top right of your Account Settings page.

Contact Customer Service if you need additional assistance.